Whenever I access the API, I get "Wikimedia Error: Our servers are currently under maintenance or experiencing a technical problem." Sometimes if I wait a bit, I'll get a few good requests, but it will shortly go back to the previous message. My code was working just fine a few days ago and I didn't change anything.
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On Wed, 2024-01-10 at 02:29 +0000, ovskmendov--- via Wikitech-l wrote:
Whenever I access the API, I get "Wikimedia Error: Our servers are currently under maintenance or experiencing a technical problem."
Access how exactly? Which of the APIs (Action API, REST API, etc)? Via which API calls? On which Wikimedia server(s)? What's the full and complete error code?
Thanks, andre
Action api.
Here's the full response from the server:
<!DOCTYPE html> <html lang="en"> <meta charset="utf-8"> <title>Wikimedia Error</title> <style> * { margin: 0; padding: 0; } body { background: #fff; font: 15px/1.6 sans-serif; color: #333; } .content { margin: 7% auto 0; padding: 2em 1em 1em; max-width: 640px; } .footer { clear: both; margin-top: 14%; border-top: 1px solid #e5e5e5; background: #f9f9f9; padding: 2em 0; font-size: 0.8em; text-align: center; } img { float: left; margin: 0 2em 2em 0; } a img { border: 0; } h1 { margin-top: 1em; font-size: 1.2em; } .content-text { overflow: hidden; overflow-wrap: break-word; word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; -ms-hyphens: auto; hyphens: auto; } p { margin: 0.7em 0 1em 0; } a { color: #0645ad; text-decoration: none; } a:hover { text-decoration: underline; } code { font-family: sans-serif; } .text-muted { color: #777; } </style> <div class="content" role="main"> <a href="https://www.wikimedia.org"><img src="https://www.wikimedia.org/static/images/wmf-logo.png" srcset="https://www.wikimedia.org/static/images/wmf-logo-2x.png 2x" alt="Wikimedia" width="135" height="101"> </a> <h1>Error</h1> <div class="content-text"> <p>Our servers are currently under maintenance or experiencing a technical problem.
Please <a href="" title="Reload this page" onclick="window.location.reload(false); return false">try again</a> in a few minutes.</p>
<p>See the error message at the bottom of this page for more information.</p> </div> </div> <div class="footer"><p>If you report this error to the Wikimedia System Administrators, please include the details below.</p><p class="text-muted"><code>Request from 170.52.120.177 via cp1104 cp1104, Varnish XID 961635064<br>Upstream caches: cp1104 int<br>Error: 429, Too many requests at Wed, 10 Jan 2024 00:42:36 GMT</code></p> </div> </html>
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On Tuesday, January 9th, 2024 at 9:50 PM, Andre Klapper [email protected] wrote:
On Wed, 2024-01-10 at 02:29 +0000, ovskmendov--- via Wikitech-l wrote:
Whenever I access the API, I get "Wikimedia Error: Our servers are currently under maintenance or experiencing a technical problem."
Access how exactly? Which of the APIs (Action API, REST API, etc)? Via which API calls? On which Wikimedia server(s)? What's the full and complete error code?
Thanks, andre -- Andre Klapper (he/him) | Bugwrangler https://blogs.gnome.org/aklapper/ _______________________________________________ Wikitech-l mailing list -- [email protected] To unsubscribe send an email to [email protected] https://lists.wikimedia.org/postorius/lists/wikitech-l.lists.wikimedia.org/
You should probably send requests less frequently, you are hitting some sort of throttling.
(And we should probably show a more comprehensible error page. Filed as T354718 https://phabricator.wikimedia.org/T354718.)
I am not sending very many requests. I haven’t sent any requests in several days and yet I get the error message.
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On Tuesday, January 9th, 2024 at 11:43 PM, Gergo Tisza [email protected] wrote:
You should probably send requests less frequently, you are hitting some sort of throttling.
(And we should probably show a more comprehensible error page. Filed as [T354718](https://phabricator.wikimedia.org/T354718).)
On Tue, Jan 9, 2024 at 8:53 PM ovskmendov--- via Wikitech-l < [email protected]> wrote:
I am not sending very many requests. I haven’t sent any requests in several days and yet I get the error message.
Maybe someone else is doing it from the same IP, or maybe it's a bug. You could file a report https://phabricator.wikimedia.org/maniphest/task/edit/form/43/ in Phabricator with the details of what you are doing and the details from that error page.
Maybe someone else is doing it from the same IP, or maybe it's a bug. You could[file a report](https://phabricator.wikimedia.org/maniphest/task/edit/form/43/)in Phabricator with the details of what you are doing and the details from that error page.
Given that I have a clean residential IPv6, that is very unlikely. Plus, it was working just a few days. And it still doesn’t work with a VPN.
I don’t think it’s a bug as a few requests go through fine, based on the behavior, I think it’s server overload or something like that.
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On Wednesday, January 10th, 2024 at 12:06 AM, Gergo Tisza [email protected] wrote:
On Tue, Jan 9, 2024 at 8:53 PM ovskmendov--- via Wikitech-l [email protected] wrote:
I am not sending very many requests. I haven’t sent any requests in several days and yet I get the error message.
Maybe someone else is doing it from the same IP, or maybe it's a bug. You could [file a report](https://phabricator.wikimedia.org/maniphest/task/edit/form/43/) in Phabricator with the details of what you are doing and the details from that error page.
Maybe this is not it, but worth checking: "Make your requests in series rather than in parallel, by waiting for one request to finish before sending a new request."[1] [1]: https://www.mediawiki.org/wiki/API:Etiquette
On Wed, Jan 10, 2024 at 8:45 AM ovskmendov--- via Wikitech-l < [email protected]> wrote:
Maybe someone else is doing it from the same IP, or maybe it's a bug.
You could file a report https://phabricator.wikimedia.org/maniphest/task/edit/form/43/ in Phabricator with the details of what you are doing and the details from that error page.
Given that I have a clean residential IPv6, that is very unlikely. Plus, it was working just a few days. And it still doesn’t work with a VPN.
I don’t think it’s a bug as a few requests go through fine, based on the behavior, I think it’s server overload or something like that.
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On Wednesday, January 10th, 2024 at 12:06 AM, Gergo Tisza < [email protected]> wrote:
On Tue, Jan 9, 2024 at 8:53 PM ovskmendov--- via Wikitech-l < [email protected]> wrote:
I am not sending very many requests. I haven’t sent any requests in several days and yet I get the error message.
Maybe someone else is doing it from the same IP, or maybe it's a bug. You could file a report https://phabricator.wikimedia.org/maniphest/task/edit/form/43/ in Phabricator with the details of what you are doing and the details from that error page.
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I know. As I said before, this literally started on the first request I made.
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On Wednesday, January 10th, 2024 at 12:23 AM, Dalba [email protected] wrote:
Maybe this is not it, but worth checking: "Make your requests in series rather than in parallel, by waiting for one request to finish before sending a new request."[1] [1]: https://www.mediawiki.org/wiki/API:Etiquette
On Wed, Jan 10, 2024 at 8:45 AM ovskmendov--- via Wikitech-l [email protected] wrote:
Maybe someone else is doing it from the same IP, or maybe it's a bug. You could[file a report](https://phabricator.wikimedia.org/maniphest/task/edit/form/43/)in Phabricator with the details of what you are doing and the details from that error page.
Given that I have a clean residential IPv6, that is very unlikely. Plus, it was working just a few days. And it still doesn’t work with a VPN.
I don’t think it’s a bug as a few requests go through fine, based on the behavior, I think it’s server overload or something like that.
Sent with [Proton Mail](https://proton.me/) secure email.
On Wednesday, January 10th, 2024 at 12:06 AM, Gergo Tisza [email protected] wrote:
On Tue, Jan 9, 2024 at 8:53 PM ovskmendov--- via Wikitech-l [email protected] wrote:
I am not sending very many requests. I haven’t sent any requests in several days and yet I get the error message.
Maybe someone else is doing it from the same IP, or maybe it's a bug. You could [file a report](https://phabricator.wikimedia.org/maniphest/task/edit/form/43/) in Phabricator with the details of what you are doing and the details from that error page.
Wikitech-l mailing list -- [email protected] To unsubscribe send an email to [email protected] https://lists.wikimedia.org/postorius/lists/wikitech-l.lists.wikimedia.org/
Hi,
without further details on what requests you make, what user-agent your script uses, and the times at which you've seen this issue, it's going to be hard to help you.
My bet is that you've incurred into one of our throttling/anti-abuse rules.
If you open a task on phabricator with details (if possible, an IP would also help, in that case feel free to make the task private) and point me to it, I can investigate what is going on. I'm pretty confident the problem is not the servers being overloaded.
Cheers,
G.
On Wed, Jan 10, 2024 at 6:28 AM ovskmendov--- via Wikitech-l < [email protected]> wrote:
I know. As I said before, this literally started on the first request I made.
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On Wednesday, January 10th, 2024 at 12:23 AM, Dalba [email protected] wrote:
Maybe this is not it, but worth checking: "Make your requests in series rather than in parallel, by waiting for one request to finish before sending a new request."[1] [1]: https://www.mediawiki.org/wiki/API:Etiquette
On Wed, Jan 10, 2024 at 8:45 AM ovskmendov--- via Wikitech-l < [email protected]> wrote:
Maybe someone else is doing it from the same IP, or maybe it's a bug.
You could file a report https://phabricator.wikimedia.org/maniphest/task/edit/form/43/ in Phabricator with the details of what you are doing and the details from that error page.
Given that I have a clean residential IPv6, that is very unlikely. Plus, it was working just a few days. And it still doesn’t work with a VPN.
I don’t think it’s a bug as a few requests go through fine, based on the behavior, I think it’s server overload or something like that.
Sent with Proton Mail https://proton.me/ secure email.
On Wednesday, January 10th, 2024 at 12:06 AM, Gergo Tisza < [email protected]> wrote:
On Tue, Jan 9, 2024 at 8:53 PM ovskmendov--- via Wikitech-l < [email protected]> wrote:
I am not sending very many requests. I haven’t sent any requests in several days and yet I get the error message.
Maybe someone else is doing it from the same IP, or maybe it's a bug. You could file a report https://phabricator.wikimedia.org/maniphest/task/edit/form/43/ in Phabricator with the details of what you are doing and the details from that error page.
Wikitech-l mailing list -- [email protected] To unsubscribe send an email to [email protected]
Wikitech-l mailing list -- [email protected] To unsubscribe send an email to [email protected] https://lists.wikimedia.org/postorius/lists/wikitech-l.lists.wikimedia.org/
Thanks everyone for quickly chiming in.
As suggested, was the phabricator task opened with all details for further investigation? If so, please share the phab task id.
Thanks, Kavitha Appakayala Senior Manager, Site Reliability Team Wikimedia Foundation
On Tue, Jan 9, 2024 at 10:36 PM Giuseppe Lavagetto [email protected] wrote:
Hi,
without further details on what requests you make, what user-agent your script uses, and the times at which you've seen this issue, it's going to be hard to help you.
My bet is that you've incurred into one of our throttling/anti-abuse rules.
If you open a task on phabricator with details (if possible, an IP would also help, in that case feel free to make the task private) and point me to it, I can investigate what is going on. I'm pretty confident the problem is not the servers being overloaded.
Cheers,
G.
On Wed, Jan 10, 2024 at 6:28 AM ovskmendov--- via Wikitech-l < [email protected]> wrote:
I know. As I said before, this literally started on the first request I made.
Sent with Proton Mail https://proton.me/ secure email.
On Wednesday, January 10th, 2024 at 12:23 AM, Dalba [email protected] wrote:
Maybe this is not it, but worth checking: "Make your requests in series rather than in parallel, by waiting for one request to finish before sending a new request."[1] [1]: https://www.mediawiki.org/wiki/API:Etiquette
On Wed, Jan 10, 2024 at 8:45 AM ovskmendov--- via Wikitech-l < [email protected]> wrote:
Maybe someone else is doing it from the same IP, or maybe it's a bug.
You could file a report https://phabricator.wikimedia.org/maniphest/task/edit/form/43/ in Phabricator with the details of what you are doing and the details from that error page.
Given that I have a clean residential IPv6, that is very unlikely. Plus, it was working just a few days. And it still doesn’t work with a VPN.
I don’t think it’s a bug as a few requests go through fine, based on the behavior, I think it’s server overload or something like that.
Sent with Proton Mail https://proton.me/ secure email.
On Wednesday, January 10th, 2024 at 12:06 AM, Gergo Tisza < [email protected]> wrote:
On Tue, Jan 9, 2024 at 8:53 PM ovskmendov--- via Wikitech-l < [email protected]> wrote:
I am not sending very many requests. I haven’t sent any requests in several days and yet I get the error message.
Maybe someone else is doing it from the same IP, or maybe it's a bug. You could file a report https://phabricator.wikimedia.org/maniphest/task/edit/form/43/ in Phabricator with the details of what you are doing and the details from that error page.
Wikitech-l mailing list -- [email protected] To unsubscribe send an email to [email protected]
Wikitech-l mailing list -- [email protected] To unsubscribe send an email to [email protected]
-- Giuseppe Lavagetto Principal Site Reliability Engineer, Wikimedia Foundation _______________________________________________ Wikitech-l mailing list -- [email protected] To unsubscribe send an email to [email protected] https://lists.wikimedia.org/postorius/lists/wikitech-l.lists.wikimedia.org/
--
Sorry I should have elaborated further.
I have had a script for a long time that gathers some information from Wikipedia. I only run it occasionally and it doesn’t make very many requests. I hadn’t run in a few days and when I ran it today, I got that error message and can’t seem to fix it. Weirdly, about 1% requests do actually do go through.. that is, until after a few minutes of running the script, when all requests fail with no exception.
I have tried everything and nothing seems to fix it. I don’t think it’s a rate limit issue either - I tried using my VPN and I still got the same error.
My personal theory has been that some process on Wikipedia’s servers is overloaded. That seems to explain the errors as well as the few requests that do go through.
Sent with [Proton Mail](https://proton.me/) secure email.
On Tuesday, January 9th, 2024 at 11:43 PM, Gergo Tisza [email protected] wrote:
You should probably send requests less frequently, you are hitting some sort of throttling.
(And we should probably show a more comprehensible error page. Filed as [T354718](https://phabricator.wikimedia.org/T354718).)
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